Overview

Our well established and highly renowned client are looking to expand their team with the addition of Internal Account Manager

Are you confident in liaising with customers to develop strong business relationships and have the ability to adapt to ever-changing scenarios? Do you have experience supporting customers with their enquiries and orders, checking stock availability, preparing quotes, processing orders and processing returns? 

If the answer is yes, this role could be perfect as it also offers personal development and career progression.

The Role

·         Providing a consistent high level of customer service to large variety of customers to ensure customer retention

·         Managing customer accounts, both reactively & proactively

·         Working with an extensive product base & developing strong product knowledge

·         Providing quotes & dealing with customer requirement

·         Checking stock availability & potential lead times

·         Processing orders, ensuring details are entered accurately

·         Liaising with warehouse & despatch to ensure orders are delivered on time

·         Processing returns & recording order discrepancies

·         Working as part of a team, providing support to other departments when required

The Candidate

·         Previous experience as an Account Manager or similar is essential

·         Confident telephone manner & highly customer focused

·         Conscientious with an evident attention to detail

·         You will be a team player & have a helpful attitude

·         Well organised with the ability to multitask & work under pressure

·         Good standard of education

·         Strong working knowledge of Microsoft Office

Salary & Benefits

·         Circa £20,000 per annum dependent on experience

·         Excellent potential monthly bonuses

·         21 days holiday plus bank holidays

·         Additional day off for your birthday (after 12 months in the role)

·         1 additional day holiday for every 2 years with the company (up to a maximum of 5 additional days)

·         Perkbox

·         Free onsite parking

Tagged as: account manager, commercial, manager